Help center
We are here to help.
Get help with plugin setup, licenses, downloads, billing, and WordPress troubleshooting.
Technical support
Product help with context.
Open support from PDS Hub so your request includes plugin, version, license, and site details.
Billing and presales
Plans, renewals, and accounts.
Ask about subscriptions, license slots, agency plans, renewals, refunds, or product fit before you buy.
Contact billingFAQ
Support questions
What's the difference between product support and billing support?
Product support helps with plugin setup, bugs, conflicts, and WordPress environment questions. Billing support helps with accounts, license slots, refunds, renewals, and presales questions.
How fast do you reply?
We answer as quickly as possible during business hours, with priority routing for Pro and Agency customers.
Do you offer live chat or phone support?
Support runs through tickets so we can see the details, investigate properly, and send clear next steps you can keep.